FREQUENTLY ASKED

QUESTIONS

QUESTIONS

QUESTIONS

How may I become a client of radiant-crypton?

You may become a client of radiant-crypton and it is totally free of charge. All you need is to sign up and fill all required fields..

I have trouble during registering. What shall I do?

Check the right of the entered information. Displayed errors may help you. The system shows where you made mistakes. Sometimes it could be browser issue. Try to change your browser or turn off any translator if you use it. If you need further assistance don't hesitate to contact us.

How long does it take to make my client account active?

Your account will be active immediately after registration.

How may I access my account?

You may log into your account by clicking the link Login and enter your username and password.

May I change my account details?

You may change your account details on Edit Account page.

How secure user accounts and personal data?

All stored data on our servers remains protected via encryption technology all the time. All account related transactions done by our clients are mediated exclusively via secured internet connections.

What if I can't log into my account because I forgot my password?

Click password recovery link, type your username or email and you should receive reset password link. If you haven't receive password reset link check your spam folder or contact our support service.

May I open several accounts in your program?

No. If we find that one member has more than one account, the entire funds will be frozen.

Do you require account verification? Do I need to send any documents?

No, we do not require any verification documents confirming the identity, address or origin of your funds.

How can I install GOOGLE AUTHENTICATOR 2FA protection?

You need to go to the Security Section of 2-FACTOR GOOGLE AUTHENTICATOR. It contains the key that you need to enter in the Google Authenticator app (download Google Play) or simply scan the QR code. Then, in the "Code from the app" field, you need to enter the code displayed in the GOOGLE AUTHENTICATOR app. Next, click `Enable 2FA`.

How may I make a deposit?

You may make your deposit on Make deposit. Type desired amount in the "Amount" field, choose payment system and click "Confirm". Follow further instructions of your payment system.

When the deposit should be activated?

If you use cryptocurrencies it could be some time lag which is required for getting confirmations by the cryptocurrency network. It usually takes from a few minutes to several hours if you specify a low commission during the transaction. The speed of replenishment does not depend on us. As soon as your transaction receives the required number of confirmations in the blockchain and the money arrives in our wallet, the platform balance will be automatically updated. If your deposit hasn't appear in your account for a long time, please contact us.

Does the profit include my initial deposit?

Your initial deposit will be returned to your account balance.

Which electronic currencies do you accept?

At the moment we accept: Perfect Money, Tether USDT TRC20, Bitcoin, Litecoin, Dogecoin and Tron.

Can I do a direct deposit from my account balance?

Yes! To make a deposit from your radiant-crypton.com account balance simply login into your members account and click on Make Deposit ans select the Deposit from Account Balance Radio button.

Do you have any hidden fees?

No, we don't have any hidden fees.

How can I withdraw my profit?

In order to withdraw your profit you need to withdrawal request on Withdraw page in your member area. Please type withdrawing amount and choose payment system which you have used for making your deposits.

How soon after the withdrawal of the request will appear money on my payment account?

Your request will be processed within 24 hours. We process withdrawals twice daily. We do everything possible to reduce awaiting time of our clients.

Do you charge any fees from withdrawals?

No, we don't charge any fees.

I requested for a withdrawal some time ago, but I haven't received withdrawing amount.

Please, pay attention that we process payments within 24 hours. Usually, we process payments twice daily. But anyway contact our support service and we will check your issue.

When my affiliate bonus will be paid?

Affiliate bonus will be paid to your account balance as soon as your referral processes his deposit from external processor.

My referral made his deposit but I haven't received any referral commission. Why?

Pay attention that you need to be an active investor in order to obtain referral commission. You can't promote our company if you haven't tested our services.